Filter by
Corporate communication: a guide to theory & practice
Retaining the practicality and strong theoretical approach of the previous edition, the new fourth edition of this market-leading text has been updated to include topics such as the new media environment, CSR standards and corporate citizenship
- Edition
- 4th ed
- ISBN/ISSN
- 9781446274941
- Collation
- xxi, 294 pages : illustrations ; 25 cm
- Series Title
- -
- Call Number
- 658.45 COR c
Services marketing : people, technology, strategy
Services Marketing: People, Technology, Strategy is the eighth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, and technology, social media and case examples.This textbook takes on a strong managerial approach presented through a coherent and progressive pedago…
- Edition
- 8th Ed
- ISBN/ISSN
- 9781944659004
- Collation
- XVII, 783 pages : illus ; 29 cm
- Series Title
- -
- Call Number
- 658.8 WIR s
Customer satisfaction planning : ensuring product quality and safety within y…
Customer Satisfaction Planning: Ensuring Product Quality and Safety Within Your MRP/ERP Systems presents a progressive, cost-cutting efficiency system that builds on material requirement planning (MRP) and enterprise resource planning (ERP) to facilitate improved customer satisfaction. The book illustrates how shifting the focus from inventory replenishment to customer service results in a bett…
- Edition
- -
- ISBN/ISSN
- 9781420083811
- Collation
- vii, 107 pages : illustrations ; 24 cm
- Series Title
- -
- Call Number
- 658.812 HIR c
Marketing management
For undergraduate and graduate courses in marketing management. The gold standard for today's marketing management Stay on the cutting-edge with the gold standard text that reflects the latest in marketing theory and practice. The world of marketing is changing everyday--and in order for students to have a competittive advantage, they need a textbook that reflects the best of today's marketing …
- Edition
- 15, Global edition
- ISBN/ISSN
- 9781292092621
- Collation
- I36 pages : colour illustrations ; 28 cm
- Series Title
- -
- Call Number
- 658.8 Kot m
Services marketing: concepts, strategies, & cases
Hoffman and Bateson's SERVICES MARKETING: CONCEPTS, STRATEGIES, AND CASES examines the use of services marketing as a competitive tool from a uniquely broad perspective. The book explores services marketing not only as an essential focus for service firms, but also as a source of competitive advantage for companies that market tangible products. As a result, real-world examples throughout the b…
- Edition
- 4th ed.
- ISBN/ISSN
- 9781439039397
- Collation
- xv, 461 p. : ill. ; 27 cm.
- Series Title
- -
- Call Number
- 658.8 HOF s
Marketing Communications: A European Perspective
Marketing Communications: A European Perspective is the perfect resource for European students of marketing communications. Providing an extensive overview of the key concepts, techniques and applications of the field within a European context, it offers a fresh and comprehensive introduction to the discipline.
- Edition
- 5th Ed
- ISBN/ISSN
- 9780273773245
- Collation
- xxi, 615 p. : ill. ; 28 cm
- Series Title
- -
- Call Number
- 658.802 Pel m
Research Methods For Business : A Skill Building Approach
Research Methods For Business, 8th Edition explains the principles and practices of using a systematic, organized method for solving problematic issues in business organizations. Designed to help students view research from the perspective of management, this popular textbook guides students through the entire business research process. Organized into six main themes—Introduction, Defining th…
- Edition
- 8th ed. (Asia Edition)
- ISBN/ISSN
- 9781119683537
- Collation
- xxv, 396 hal : ilus ; 25 cm
- Series Title
- -
- Call Number
- 650.072 BOU r
Business communication today
Business Communication Today continually demonstrates the inherent connection between recent technological developments and modern business practices. Each new edition addresses the most essential changes in technology and how they impact the business world, while still covering timeless business skills such as listening, presenting, and writing. With a strong focus on mobile integration, th…
- Edition
- 14th Ed
- ISBN/ISSN
- 9781292215402
- Collation
- 1 online resource (704 pages)
- Series Title
- -
- Call Number
- 658.45 BOV b
Effective Small Business Management: An Entrepreneurial Approach
Abstrak Belum Tersedia
- Edition
- 8th
- ISBN/ISSN
- 013196870X
- Collation
- xvi, 832 p. : ill., plans ; 29 cm
- Series Title
- -
- Call Number
- 658.022 Sca e
Effective small business management : an entrepreneurial approach
Discover how to successfully launch and manage a small business. Open your mind to the possibilities, challenges, and rewards of becoming a small business owner with "Effective Small Business Management." This text provides readers with the tools they need in order to launch and manage a small business. This edition features new and current examples, updated information on ethics and social res…
- Edition
- 10th Ed
- ISBN/ISSN
- 9780132157469
- Collation
- xv, 871 pages : illustrations ; 29 cm
- Series Title
- -
- Call Number
- 658.022 SCA e
Entrepreneurship: Successfully Launching New Ventures
This is a Pearson Global Edition. The Pearson editorial team worked closely with educators around the world to include content especially relevant to students outside of the United States. For undergraduate courses in Entrepreneurship and New Venture Creation. Inspirational and informative-Entrepreneurship: Launching New Ventures introduces students to the process of entrepreneurial succe…
- Edition
- 3rd Ed
- ISBN/ISSN
- 9780138158088
- Collation
- xxiii, 585 p. : ill. (chiefly col.) ; 29 cm.
- Series Title
- -
- Call Number
- 658.11 Bar e
Entrepreneurship : successfully launching new ventures
This edition examines entrepreneurship through an easy, four-step process that clearly outlines both the excitement and the difficulty of launching one's own business. Careful to identify failures as well as successes. This book is a straightforward guide to starting one's own business.
- Edition
- 5th Ed
- ISBN/ISSN
- 9780133797190
- Collation
- xix, 568 pages : color illustrations ; 28 cm
- Series Title
- -
- Call Number
- 658.11 BAR e
Soil mechanics fundamentals
This accessible, clear and concise textbook strikes a balance between theory and practical applications for an introductory course in soil mechanics for undergraduates in civil engineering, construction, mining and geological engineering. Soil Mechanics Fundamentals lays a solid foundation on key principles of soil mechanics for application in later engineering courses as well as in enginee…
- Edition
- Metric version.
- ISBN/ISSN
- 9780470577950
- Collation
- 1 online resource.
- Series Title
- -
- Call Number
- 624.15136 BUD s
Construction contracting: a practical guide to company management
The definitive contracting reference for the construction industry, updated and expanded Construction Contracting, the industry's leading professional reference for five decades, has been updated to reflect current practices, business methods, management techniques, codes, and regulations. A cornerstone of the construction library, this text presents the hard-to-find information essential to su…
- Edition
- 8th Ed
- ISBN/ISSN
- 9781118693216
- Collation
- 1 online resource.
- Series Title
- -
- Call Number
- 692.8 CLO c
Online Public Relations: A Practical Guide to Developing an Online Strategy i…
The internet has totally revolutionized the practice of public relations. This revolution has not only affected the way PR professionals communicate but has changed the nature of communication itself.This thoroughly revised second edition of Online Public Relations shows readers how to use this potent and energizing medium intelligently and effectively. David Phillips explores the growth of so…
- Edition
- 2nd Ed
- ISBN/ISSN
- 9780749449681
- Collation
- xiii, 274 p. : ill. ; 24 cm
- Series Title
- -
- Call Number
- 659.202 854 678 Phi o
Public relations : strategies and tactics
Clearly explains the basic concepts, strategies, and tactics of today's public relations practice Public Relations: Strategies and Tactics uses real-world case studies and examples to explain the basic concepts and theory behind modern public relations practice. This comprehensive text is grounded in scholarship and includes references to landmark studies and time-honored public relations techn…
- Edition
- 11th Ed
- ISBN/ISSN
- 9781292056586
- Collation
- 624 pages : color illustrations ; 26 cm.
- Series Title
- -
- Call Number
- 659.2 Wil p
Public relations : strategies and tactics
Public Relations presents an engaging and comprehensive overview of the principles, concepts, and methods of public relations. The text distinguishes itself from other texts in the field through the inclusion of case studies that are as current as today's headlines. This latest edition pays particular attention to global issues, use of the Internet and other new technologies, and ethical issues…
- Edition
- 6th ed
- ISBN/ISSN
- 9780321055552
- Collation
- xxiv, 584 p. : ill. (some col.) ; 24 cm.
- Series Title
- -
- Call Number
- 659.2 Wil p
Corporate social responsibility: a very short introduction
Corporate social responsibility has been defined as "the responsibility of enterprises for their impacts on society." Is Corporate Social Responsibility (CSR) just window dressing or is it a contradiction in terms? In this Very Short Introduction, Jeremy Moon shows that CSR holds much more value than it first appears, and examines how it has come of age in recent years. Illustrating the sorts o…
- Edition
- -
- ISBN/ISSN
- 9780199671816
- Collation
- xvi, 154 pages : illustrations ; 18 cm.
- Series Title
- Very short introductions
- Call Number
- 658.408 MOO c
CSR 2.0 : transforming corporate sustainability and responsibility
The book examines the evolution and current state of corporate social responsibility (CSR), using a five-stage maturity model: defensive, charitable, promotional, strategic and transformative CSR. The first four stages are dubbed CSR 1.0 and characterise most current CSR practice, while the fifth stage is named CSR 2.0 (also transformative or systemic CSR) and describes emergent and future CSR …
- Edition
- -
- ISBN/ISSN
- 9783642408731
- Collation
- 1 online resource (xi, 89 pages) : illustrations
- Series Title
- -
- Call Number
- 658.408 VIS c
Information systems today : managing in the digital world
For the introductory or undergraduate information systems course required of all business majors across a variety of schools, colleges, and universities. This text is focused on What business students need to know about MIS. Contemporary, well written, and student-focused, this text provides the essentials of information systems that every business student needs to know. It has a variety of uni…
- Edition
- 6th Ed
- ISBN/ISSN
- 9781292098067
- Collation
- 570 pages : colour illustrations ; 28 cm
- Series Title
- -
- Call Number
- 658.4038011 VAL i
Computer Science, Information & General Works 
Philosophy & Psychology 
Religion 
Social Sciences 
Language 
Pure Science 
Applied Sciences 
Art & Recreation 
Literature 
History & Geography