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Found 6 from your keywords: subject="Customer relations --...
cover
Consumer Insight: How to Use Data and Market Research to Get Closer to Your C…
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Stone, MerlinBond, AlisonFoss, Bryan

Part of the Market Research in Practice series - essential guides for the burgeoning Market Research Society training and qualifications programme. Written by leading experts on database marketing, customer service and Customer Relationship Marketing (CRM), Consumer Insight provides comprehensive coverage of the classic areas that market researchers and marketers need to focus on: knowing wh…

Edition
-
ISBN/ISSN
9780749442927
Collation
xv, 288 p. : ill. ; 24 cm
Series Title
-
Call Number
658.834 Sto c
cover
Customer Relationship Management: Concepts and Technologies
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Buttle, Francis

"In the second edition of 'Customer Relationship Management: Concepts and Technologies', Francis Buttle has written the definitive CRM text book. Highly recommended for those seeking an unbiased and comprehensive understanding of CRM from strategy to technology. Buy it, read it, and refer to it often to stay on track for a successful CRM endeavor!" Bob Thompson, CEO, CustomerThink Corp. "Fr…

Edition
2nd Ed
ISBN/ISSN
9781856175227
Collation
xix, 499 p. : ill. ; 26 cm
Series Title
-
Call Number
658.812 But c
cover
Relationship Marketing: Concepts and Technologies
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Buttle, Francis

Abstrak Belum Tersedia

Edition
2nd Ed
ISBN/ISSN
9781856175227
Collation
xix, 499 p. : ill. ; 24,5 cm
Series Title
-
Call Number
658.812 But r
cover
Customer Experience Management: A Revolutionary Approach to Connecting with Y…
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Schmitt, Bernd H.

Abstrak Belum Tersedia

Edition
-
ISBN/ISSN
9780471237747
Collation
xiv, 242 p. : ill. ; 23,5 cm
Series Title
-
Call Number
658.812 Sch c
cover
Managing Customer Relationships: A Strategic Framework
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Peppers, DonRogers, Martha

Abstrak Belum Tersedia

Edition
-
ISBN/ISSN
978047148590X
Collation
xi, 516 p. : ill. ; 26 cm
Series Title
-
Call Number
658.812 Pep m
cover
Customer Relationship Management: How to Turn a Good Business into a Great One!
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Roberts-Phelps, Graham

Abstrak Belum Tersedia

Edition
-
ISBN/ISSN
978185418119X
Collation
230 p. : ill. ; 22 cm
Series Title
-
Call Number
658.812 Rob c