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Practical business reengieering = Petunjuk praktis merekayasa kembali bisnis:…
Buku ini menyajikan panduan praktis dan terstruktur bagi manajer, pimpinan organisasi, serta praktisi bisnis dalam merencanakan dan mengeksekusi rekayasa ulang proses bisnis (Business Process Reengineering / BPR). Penulis menjelaskan kerangka kerja sistematis, alat bantu (tools), dan teknik analitis yang diperlukan untuk merestrukturisasi proses kerja mendasar guna meraih peningkatan kinerja ya…
- Edition
- -
- ISBN/ISSN
- -
- Collation
- xiv, 375 hlm. ; 23 cm.
- Series Title
- -
- Call Number
- 658.4063 OBO p
Strategic Customer Alliances=Strategi Kemitraan Pelanggan: cara memenangkan. …
Buku ini membahas pergeseran paradigma dari transaksi penjualan tradisional menuju pembentukan kemitraan strategis jangka panjang dengan pelanggan utama (Key Account Management). Ken Burnett menjelaskan pentingnya mengidentifikasi, memenangkan, dan memelihara hubungan aliansi dengan pelanggan kunci guna menciptakan nilai tambah bagi kedua belah pihak. Melalui pendekatan praktis, buku ini mem…
- Edition
- -
- ISBN/ISSN
- 9796376458
- Collation
- -
- Series Title
- -
- Call Number
- 658.812 BUR s
Business Portfolio Management Valuasi, Penilaian resiko, dan strategi-strateg…
Buku ini memberikan panduan praktis bagi para eksekutif dan manajer dalam meningkatkan kekayaan pemegang saham (shareholder value) secara signifikan melalui pengelolaan portofolio unit bisnis, anak perusahaan, dan lini produk secara efektif. Michael S. Allen menyajikan kerangka analisis komprehensif yang memadukan konsep valuasi bisnis, penilaian risiko (risk assessment), serta pemanfaatan stra…
- Edition
- -
- ISBN/ISSN
- 979-688-210-8
- Collation
- x, 195 hlm.; 24 cm
- Series Title
- -
- Call Number
- 658.4 ALL b
Management information systems: the critical strategic resource
Buku Management Information Systems: The Critical Strategic Resource karya James C. Emery membahas peran kunci sistem informasi manajemen (SIM) sebagai sumber daya strategis yang vital dalam organisasi modern. Buku ini menggeser pandangan tradisional SIM dari sekadar alat pemrosesan data operasional menjadi instrumen utama dalam perumusan strategi bisnis, pengambilan keputusan eksekutif, dan pe…
- Edition
- -
- ISBN/ISSN
- 0195043928
- Collation
- xvii, 341 p. : ill. ; 22 cm.
- Series Title
- Wharton executive library
- Call Number
- 658.4038 EME m
Managing for results: economic tasks and risk-taking decisions
Managing for Results: Economic Tasks and Risk-Taking Decisions merupakan karya klasik Peter F. Drucker yang berfokus pada tugas-tugas ekonomi esensial yang harus dijalankan suatu organisasi untuk mencapai hasil dan kinerja ekonomi yang optimal. Tesis utama Drucker dalam buku ini menekankan bahwa keberhasilan bisnis bertumpu pada kemampuan manajemen untuk memfokuskan sumber daya pada pemanfaatan…
- Edition
- 1st ed.
- ISBN/ISSN
- 0060913398 (pbk.) :
- Collation
- xiv, 240 p. ; 21 cm.
- Series Title
- -
- Call Number
- 658.403 DRU m
The marketing imagination
Buku The Marketing Imagination karya Theodore Levitt menegaskan bahwa inti dari keberhasilan bisnis terletak pada imajinasi pemasaran, yaitu kemampuan untuk memahami, merespons, dan memecahkan masalah pelanggan secara kreatif. Levitt berargumen bahwa tujuan mendasar dari suatu bisnis bukanlah sekadar membuat produk atau mencari laba, melainkan menciptakan dan mempertahankan pelanggan. Buku ini…
- Edition
- New, expanded ed.
- ISBN/ISSN
- 9780029191804
- Collation
- xxv, 238 p. : ill. ; 25 cm.
- Series Title
- -
- Call Number
- 658.8 LEV m
Setting strategic goals and objectives
Strategic goals are broad, long-term aspirations (typically 3–5 years), while objectives are the specific, measurable steps taken to achieve them. To set them effectively, establish a forward-looking vision, use the SMART Criteria, and translate objectives into actionable KPIs to track progress.
- Edition
- 2nd ed.
- ISBN/ISSN
- 0314852913
- Collation
- xvi, 147 p. : ill. ; 25 cm.
- Series Title
- West series in strategic management
- Call Number
- 658.4012 RIC s
Customer-focused quality: what to do on Monday morning
"Customer-Focused Quality: What To Do on Monday Morning" explains why companies succeed -- attention to the customer! This dynamic book by Hinton and Schaeffer provides you with several well-tested business principles to help you transform your company into a customer-focused team. This book offers several outstanding case studies from Malcolm Baldrige National Quality Award winners and provide…
- Edition
- -
- ISBN/ISSN
- 9780131896307
- Collation
- xiii, 273 p. : ill. ; 24 cm.
- Series Title
- -
- Call Number
- 658.812 HIN c
Secrets of customer relationship management = Rahasia manajemen hubungan pela…
Buku ini membahas strategi dan konsep manajemen hubungan pelanggan (Customer Relationship Management/CRM) secara mendalam. Penulis menjelaskan bagaimana perusahaan dapat menciptakan loyalitas pelanggan, memahami kebutuhan mereka, dan mengoptimalkan hubungan jangka panjang untuk meningkatkan nilai bisnis.
- Edition
- -
- ISBN/ISSN
- 9789795339212
- Collation
- xviii, 369 hlm. ; 22 cm
- Series Title
- -
- Call Number
- 658.812 BAR s
Creative Time Management: Become More Productive and Still Have Time for Fun
Mastering time management isn’t about squeezing more tasks into your day; it’s about aligning your energy with your priorities. By implementing targeted strategies, you can boost productivity and carve out dedicated time for rest and fun.
- Edition
- -
- ISBN/ISSN
- 021898191212
- Collation
- viii, 151 hal ; ilus : 23 cm
- Series Title
- -
- Call Number
- 658.4093 BAR c
Buku Mempertahankan Eksistensi Bisnis di Milenium Baru: Pemikiran Kritis dan …
Untuk mempertahankan eksistensi bisnis di era modern, kunci utamanya adalah adaptasi teknologi, inovasi produk yang berpusat pada pelanggan, dan kelincahan (agility) dalam merespons dinamika pasar.Dalam buku klasik "Mempertahankan Eksistensi Bisnis di Milenium Baru" yang disunting oleh Budi W. Soetjipto dkk, ditekankan pentingnya pemikiran kritis dan strategis dari para pelaku usaha.
- Edition
- -
- ISBN/ISSN
- 979-20-0986-8
- Collation
- xxiv, 234 p. : il. ; 21 cm.
- Series Title
- -
- Call Number
- 658.401 BUD m
Sukses menjual: jurus jitu merebut pasar
Buku ini menunjukkan bagaimana Anda dapat meyakinkan orang untuk melakukan bisnis dengan Anda, dengan mengembangkan kemampuan Anda berkomunikasi dengan orang lain - dengan menggunakan teknik-teknik menjual yang terbukti berhasil diterapkan dalam setiap situasi.
- Edition
- -
- ISBN/ISSN
- 9794038660
- Collation
- xvi, 198 hlm.: ilus.; 21 cm
- Series Title
- -
- Call Number
- 658.81 RIC s
Brand Management 101
Manajemen merek (brand management) adalah proses strategis untuk membangun, memelihara, dan mengembangkan citra merek di benak konsumen. Ini lebih dari sekadar logo atau slogan; ini mencakup setiap touchpoint, mulai dari identitas visual, kualitas produk, hingga layanan pelanggan, guna menciptakan nilai jangka panjang.
- Edition
- -
- ISBN/ISSN
- 9780470822296
- Collation
- vii, 215; 23cm.
- Series Title
- -
- Call Number
- 658.8 MAI b
Euro Management: A New Style For The Global Market
This volume contains a series of interviews with the chief executives of 40 leading European companies, who discuss the distinctive European model of business management which is emerging to rival US and Japanese practices. The opportunities of the European marketplace are fully exploited
- Edition
- -
- ISBN/ISSN
- 9780749412074
- Collation
- 159hlm; 21,5cm.
- Series Title
- -
- Call Number
- 658 HEL e
Strategic Supply Chain Management
Strategic Supply Chain Management by Shoshanah Cohen and Joseph Roussel is a highly regarded business reference that outlines "the five disciplines for top performance". It demonstrates how to align supply chain strategies directly with a company's competitive differentiation rather than treating operations as a generic back-office function.
- Edition
- -
- ISBN/ISSN
- 9780071432177
- Collation
- xix, 316; ikus: 23,5 cm.
- Series Title
- -
- Call Number
- 658.7 SHO s
Investments
Investments, Twelfth Edition, is intended primarily as a textbook for courses in investment analysis. Our guiding principle has been to present the material in a framework that is organized by a central core of consistent funda-mental principles. We attempt to strip away unnecessary mathematical and technical detail, and we have concen-trated on providing the intuition that may guide students a…
- Edition
- 12th ed
- ISBN/ISSN
- 9781260571158
- Collation
- xxviii, 966, G-14, I-28, F-3 pages : illustrations ; 26 cm.
- Series Title
- -
- Call Number
- 332.6 BOD i
Operations and supply chain management for MBAs
The enthusiasm of the users of this MBA-oriented book has been greatly rewarding for us, and we thank them for their comments, suggestions, criticism, and support. Although the book is not the massive seller that an undergraduate textbook can become, it is clear that there is, as we felt, a need for a solely MBA-level text. The book was originally written because of the express need we felt in …
- Edition
- 7th ed
- ISBN/ISSN
- 9781119668107
- Collation
- xvi, 394 pages : illustrations ; 26 cm
- Series Title
- -
- Call Number
- 658.5 MER o
Business analytics: descriptive, predictive, prescriptive
MindTap for Camm/Cochran/Fry/Ohlmann's Business Analytics, 4th Edition is the digital learning solution that powers students from memorization to mastery. It gives you complete control of your course—to provide engaging content, to challenge every individual, and to build their confidence. Empower students to accelerate their progress with MindTap. MindTap: Powered by You. This best-selling e…
- Edition
- 4th ed
- ISBN/ISSN
- 9780357131787
- Collation
- xxiv, 850 pages : color illustrations ; 29 cm
- Series Title
- -
- Call Number
- 658.4033 CAM b
Managing innovation: integrating technological, market and organizational change
Now in its seventh edition, Managing Innovation: Integrating Technological, Market and Organizational Change enables graduate and undergraduate students to develop the unique skill set and the foundational knowledge required to successfully manage innovation, technology, and new product development. This bestselling text has been fully updated with new data, new methods, and new concepts while …
- Edition
- 7th. ed
- ISBN/ISSN
- 9781119713302
- Collation
- XIX, 624 hal ; 26 cm.
- Series Title
- -
- Call Number
- 658.514 TID m
Practical management science
Help students take full advantage of the power of spreadsheet modeling with the book geared entirely to Excel 2016 -- Winston/Albright's PRACTICAL MANAGEMENT SCIENCE, 6E. This book integrates modeling into all functional areas of business -- finance, marketing, operations management -- using real examples and real data. Theory blends with applied, relevant learning for a solid foundation, follo…
- Edition
- 6th ed
- ISBN/ISSN
- 9781337406659
- Collation
- xvi, 824 pages : illustrations ; 26 cm
- Series Title
- -
- Call Number
- 658.403 WIN p
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