Books
The bank marketing handbook
The document describes a practical marketing handbook series for community bankers published by the ABA. The series consists of 6 units that provide templates and best practices for developing a marketing plan, conducting market research, implementing relationship marketing and sales techniques, integrating marketing communications, using e-marketing, and launching new products. The units range from 24-32 pages each and include downloadable templates on an accompanying CD-ROM. The handbook series is intended to help community banks improve their marketing, sales, and relationship management efforts in the face of increasing competition.
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