"Customer-Focused Quality: What To Do on Monday Morning" explains why companies succeed -- attention to the customer! This dynamic book by Hinton and Schaeffer provides you with several well-tested business principles to help you transform your company into a customer-focused team. This book offers several outstanding case studies from Malcolm Baldrige National Quality Award winners and provide…
Quality management and statistical quality control students and instructors can look no further. Wiley is proud to offer a brand new text by Vic Sower, Essentials of Quality, which is aimed at meeting the needs of these students at both the undergraduate and graduate level spanning business, operations, engineering, technical, and education departments. QM & SQC students typically face chall…
Abstrak Belum Tersedia
Abstrak Belum Tersedia
Abstrak Belum Tersedia