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Found 2 from your keywords: subject="Consumer satisfaction...
cover
Customer-focused quality: what to do on Monday morning
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Hinton, Tom.Schaeffer, Wini.

"Customer-Focused Quality: What To Do on Monday Morning" explains why companies succeed -- attention to the customer! This dynamic book by Hinton and Schaeffer provides you with several well-tested business principles to help you transform your company into a customer-focused team. This book offers several outstanding case studies from Malcolm Baldrige National Quality Award winners and provide…

Edition
-
ISBN/ISSN
9780131896307
Collation
xiii, 273 p. : ill. ; 24 cm.
Series Title
-
Call Number
658.812 HIN c
cover
Voices of Consumers, The
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Wijaya, Bambang Sukma

Abstrak Belum Tersedia

Edition
-
ISBN/ISSN
9786021958315
Collation
138 p.: ill. 20 cm
Series Title
-
Call Number
658.812 Wij v