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Customer Relationship Management: Concepts and Technologies
"In the second edition of 'Customer Relationship Management: Concepts and Technologies', Francis Buttle has written the definitive CRM text book. Highly recommended for those seeking an unbiased and comprehensive understanding of CRM from strategy to technology. Buy it, read it, and refer to it often to stay on track for a successful CRM endeavor!" Bob Thompson, CEO, CustomerThink Corp. "Fr…
- Edition
- 2nd Ed
- ISBN/ISSN
- 9781856175227
- Collation
- xix, 499 p. : ill. ; 26 cm
- Series Title
- -
- Call Number
- 658.812 But c
Accounting: Tools for Business Decision Making
Offering a unique approach in the field, this book presents the principles of accounting from a corporate perspective. This provides readers with a real-world understanding of the concepts. It starts with a discussion of real financial statements first, clearly showing how they communicate the financing, operation, and investing activities of a business. The book then helps readers gain the ski…
- Edition
- 2nd Ed
- ISBN/ISSN
- 9780470087442
- Collation
- xlii, 1151[A; 26, B: 4, C: 16, D: 18, E: 26, F: 11
- Series Title
- -
- Call Number
- 657 Kim a
Practicing Organization Development: A Guide for Leading Change
Essential resources for training and HR?professionalsPracticing Organization DevelopmentA Guide for Leading ChangeWilliam J. RothwellJacqueline M. StavrosRoland L. SullivanArielle SullivanEditorsThird editionPracticing Organization Development, Third EditionBuilding on its reputation as the most practical, comprehensive, useful, and clearly written handbook on organization development (OD), thi…
- Edition
- 3rd Ed
- ISBN/ISSN
- 9780470405444
- Collation
- xx, 684 p. : ill. ; 25 cm
- Series Title
- -
- Call Number
- 658.406 3 Pra
Strategic management : a competitive advantage approach, concepts and cases
A Practical, Skills-oriented Approach to Strategic Management In today's economy, gaining and sustaining a competitive advantage is harder than ever. Strategic Management captures the complexity of the current business environment and delivers the latest skills and concepts with unrivaled clarity, helping students develop their own cutting-edge strategy through skill-developing exercises. Th…
- Edition
- 16th. Ed
- ISBN/ISSN
- 9781292148496
- Collation
- 680 p : illus; 29 cm
- Series Title
- -
- Call Number
- 658.4012 Dav s
Business communication today
Abstrak Belum Tersedia
- Edition
- 11th ed
- ISBN/ISSN
- 9780273779902
- Collation
- 617 p : color illustrations, color portraits ; 29
- Series Title
- -
- Call Number
- 658.45 Bov b
Business: A Changing World
Abstrak Belum Tersedia
- Edition
- 6th
- ISBN/ISSN
- 71285601
- Collation
- xxxiv, 586 p. : ill. (chiefly col.), ; 25 cm.
- Series Title
- -
- Call Number
- 650 Fer b
Introduction to Business
Abstrak Belum Tersedia
- Edition
- 4th
- ISBN/ISSN
- 324360797
- Collation
- xlviii, 745 p. : col. ill. ; 27,5 cm
- Series Title
- -
- Call Number
- 658 Mad i
Introduction to Business
Abstrak Belum Tersedia
- Edition
- 11th Ed
- ISBN/ISSN
- 9780538485095
- Collation
- xxxiii, 678 p. : ill. ; 28 cm
- Series Title
- -
- Call Number
- 650 Pri i
Understanding Business
Abstrak Belum Tersedia
- Edition
- 9th Ed
- ISBN/ISSN
- 9780071314107
- Collation
- xliii, 569 [A:22, B:22, C: 13, D:19, N:19, G:24, P
- Series Title
- -
- Call Number
- 650 Nic u
Introduction to Business
Abstrak Belum Tersedia
- Edition
- -
- ISBN/ISSN
- 9780073376998
- Collation
- xix, 522 p. : ill. ; 26 cm
- Series Title
- -
- Call Number
- 658 Dia i
Goal, The: A Process of Ongoing Improvement
Abstrak Belum Tersedia
- Edition
- 3rd Rev
- ISBN/ISSN
- 9780884271781
- Collation
- 389 p. ; 23 cm.
- Series Title
- -
- Call Number
- 823.914 Gol g
Business : Connecting Principles to Practice
Abstrak Belum Tersedia
- Edition
- -
- ISBN/ISSN
- 9780078023125
- Collation
- 569p.: ill.; 29cm.
- Series Title
- -
- Call Number
- 658 Nic b
Creative destruction : why companies that are built to last underperform the …
Abstrak Belum Tersedia
- Edition
- -
- ISBN/ISSN
- 385501331
- Collation
- xii, 366 pages : illustrations ; 24 cm
- Series Title
- -
- Call Number
- 658.406 Fos c
SOUP, Lezat Usaha Hebat Mengelola Usaha dengan Kunci Keseimbangan
Abstrak Belum Tersedia
- Edition
- ed.1
- ISBN/ISSN
- 9789792969191
- Collation
- xvi, 224 hal ; 24 cm
- Series Title
- -
- Call Number
- 650.1 Wib s
Business : a changing world
Abstrak Belum Tersedia
- Edition
- 9th ed
- ISBN/ISSN
- 9780078023132
- Collation
- xxxiv, 616 pages : illustrations ; 26 cm
- Series Title
- -
- Call Number
- 650 Fer b
Strategic Planning for Information Systems
Abstrak Belum Tersedia
- Edition
- 3rd Ed
- ISBN/ISSN
- 978047081471
- Collation
- xvi, 624 p. : ill. ; 24 cm
- Series Title
- -
- Call Number
- 658.403 8 War s
Informations Technology : Principles, Practices, and Opportunities
Abstrak Belum Tersedia
- Edition
- 3rd.
- ISBN/ISSN
- 0-13-124681-X
- Collation
- xxv, 632 p. : ill. ; 28 cm.
- Series Title
- -
- Call Number
- 650.028 5 Sen i
Introduction to Information Systems
Abstrak Belum Tersedia
- Edition
- 12th
- ISBN/ISSN
- 0-07-111212-X
- Collation
- xxx, 452p. : col., ill. ; 28 cm.
- Series Title
- -
- Call Number
- 658.403 8 Obr i
Research Methods for Business : A Skill Building Approach
Abstrak Belum Tersedia
- Edition
- 4th
- ISBN/ISSN
- 0-471-20366-1
- Collation
- xiv, 450 p. : ill. ; 25 cm.
- Series Title
- -
- Call Number
- 650.072 Sek r
Research Methods for Business : A Skill Building Approach
Abstrak Belum Tersedia
- Edition
- 5th Ed
- ISBN/ISSN
- 9780470744796
- Collation
- xx, 468 p. : ill. ; 24 cm.
- Series Title
- -
- Call Number
- 650.072 Sek r
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