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Found 1 from your keywords: author="Hirata, Thomas T."
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Customer satisfaction planning : ensuring product quality and safety within y…
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Hirata, Thomas T.

Customer Satisfaction Planning: Ensuring Product Quality and Safety Within Your MRP/ERP Systems presents a progressive, cost-cutting efficiency system that builds on material requirement planning (MRP) and enterprise resource planning (ERP) to facilitate improved customer satisfaction. The book illustrates how shifting the focus from inventory replenishment to customer service results in a bett…

Edition
-
ISBN/ISSN
9781420083811
Collation
vii, 107 pages : illustrations ; 24 cm
Series Title
-
Call Number
658.812 HIR c