APA Style

Kartajaya, Hermawan, Yuswohady, Madyani, Dewi. (2004). On Becoming A Customer-Centric Company . Jakarta; Indonesia: Gramedia Pustaka Utama.

Chicago Style

Kartajaya, Hermawan, Yuswohady, Madyani, Dewi. On Becoming A Customer-Centric Company. Jakarta; Indonesia: Gramedia Pustaka Utama, 2004. Books.

MLA Style

Kartajaya, Hermawan, Yuswohady, Madyani, Dewi. On Becoming A Customer-Centric Company. Jakarta; Indonesia: Gramedia Pustaka Utama, 2004. Books.

Turabian Style

Kartajaya, Hermawan, Yuswohady, Madyani, Dewi. On Becoming A Customer-Centric Company. Jakarta; Indonesia: Gramedia Pustaka Utama, 2004. Books.