APA Style

Doole, Isobel, Lancaster, Peter, Lowe, Robin. (2004). Understanding and managing customers . Upper Saddle River, NJ: Financial Times Prentice Hall.

Chicago Style

Doole, Isobel, Lancaster, Peter, Lowe, Robin. Understanding and managing customers. Upper Saddle River, NJ: Financial Times Prentice Hall, 2004. Books.

MLA Style

Doole, Isobel, Lancaster, Peter, Lowe, Robin. Understanding and managing customers. Upper Saddle River, NJ: Financial Times Prentice Hall, 2004. Books.

Turabian Style

Doole, Isobel, Lancaster, Peter, Lowe, Robin. Understanding and managing customers. Upper Saddle River, NJ: Financial Times Prentice Hall, 2004. Books.