APA Style
Buttle, Francis. (2004).
Customer Relationship Management: Concepts and Tools .
Oxford [England]:
Elsevier Butterworth-Heinemann.
Chicago Style
Buttle, Francis.
Customer Relationship Management: Concepts and Tools.
Oxford [England]:
Elsevier Butterworth-Heinemann,
2004.
Books.
MLA Style
Buttle, Francis.
Customer Relationship Management: Concepts and Tools.
Oxford [England]:
Elsevier Butterworth-Heinemann,
2004.
Books.
Turabian Style
Buttle, Francis.
Customer Relationship Management: Concepts and Tools.
Oxford [England]:
Elsevier Butterworth-Heinemann,
2004.
Books.