APA Style
Hirata, Thomas T.. (2009).
Customer satisfaction planning : ensuring product quality and safety within your MRP/ERP systems .
New York:
CRC Press.
Chicago Style
Hirata, Thomas T..
Customer satisfaction planning : ensuring product quality and safety within your MRP/ERP systems.
New York:
CRC Press,
2009.
e-Book.
MLA Style
Hirata, Thomas T..
Customer satisfaction planning : ensuring product quality and safety within your MRP/ERP systems.
New York:
CRC Press,
2009.
e-Book.
Turabian Style
Hirata, Thomas T..
Customer satisfaction planning : ensuring product quality and safety within your MRP/ERP systems.
New York:
CRC Press,
2009.
e-Book.