APA Style

Michelli, Joseph A. (2007). The Starbucks experience : 5 principles for turning ordinary into extraordinary . New York: McGraw-Hill.

Chicago Style

Michelli, Joseph A. The Starbucks experience : 5 principles for turning ordinary into extraordinary. New York: McGraw-Hill, 2007. Books.

MLA Style

Michelli, Joseph A. The Starbucks experience : 5 principles for turning ordinary into extraordinary. New York: McGraw-Hill, 2007. Books.

Turabian Style

Michelli, Joseph A. The Starbucks experience : 5 principles for turning ordinary into extraordinary. New York: McGraw-Hill, 2007. Books.