APA Style

Saragih, H. et al (2014). Management and technology in knowledge, service, tourism & hospitality : proceedings of the annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2013 (SERVE 2013), Jakarta, Indonesia, December 14-15, 20 . Netherlands: CRC Press.

MLA Style

Saragih, Hoga. et al. "Management and technology in knowledge, service, tourism & hospitality : proceedings of the annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2013 (SERVE 2013), Jakarta, Indonesia, December 14-15, 20". Netherlands: CRC Press, 2014. Books.