APA Style
Buttle, Francis. (2009).
Customer Relationship Management: Concepts and Technologies (2nd Ed).
Oxford:
Elsevier.
Chicago Style
Buttle, Francis.
Customer Relationship Management: Concepts and Technologies.
2nd Ed
Oxford:
Elsevier,
2009.
Books.
MLA Style
Buttle, Francis.
Customer Relationship Management: Concepts and Technologies.
2nd Ed
Oxford:
Elsevier,
2009.
Books.
Turabian Style
Buttle, Francis.
Customer Relationship Management: Concepts and Technologies.
2nd Ed
Oxford:
Elsevier,
2009.
Books.