APA Style

Torok, R, M., Cordon, P, J. (2002). Operational Profitability: Systematic Approaches for Continuous Improvement (2nd Ed). New York: Wiley.

MLA Style

Torok, Robert, M.., Cordon, Patrick, J.. "Operational Profitability: Systematic Approaches for Continuous Improvement". 2nd Ed New York: Wiley, 2002. Books.